NDConnect Customers
What Our Customers Say
Hans van der Graaff, Director Verbinding Support Coordination
NDConnect is a terrific CRM application that meets our needs as NDIS registered Specialist Support Coordinators. It is very easy to use, intuitive and can be customised quite easily.
Apart from the basic requirements of case noting, uploading relevant documents and enabling invoices and bulk payment requests to be extracted for NDIS, it also captures risk and documents risk mitigation strategies. As a registered provider dedicated to supporting the delivery of high quality, compliant support coordination this is essential.
It has several different levels of access which can be set to enable our team members to see what is happening with the clients of their colleagues (and not just their own clients) so that they can cover for them if the primary support coordinator is away. From a contingency perspective this is a very important feature.
One attractive feature is that case notes can be added from mobile devices which is useful when on the road.
The support from the NDConnect team is terrific. They are always open to feedback to make improvements to the system.
I cannot recommend it highly enough.